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| The SM&A® Milestone Success™ solution helps clients to properly complete Technical Reviews and ensure that the program performs on-schedule, remains on-cost and operates at optimum levels. In addition, Milestone Success is designed to increase customer satisfaction through the clear communication of the program's expectations and successes. Our solution provides a strategy-driven process implemented by highly skilled associates with extensive systems engineering and Technical Review experience. |
| The Milestone Challenge: |
| Meeting Cost, Schedule & Design Requirements |
Milestone Success is defined as the appropriate level of technical and design maturity at a Technical Review, as well as the clear communication of those results. Milestone Success is essential to a program's vitality and long-term profitability. Effective management and successful completion of a Technical Review prevents cost growth and helps a program to stay on-schedule and meet the customer's expectations.
When a Technical Review is not properly managed, programs experience cost overruns of up to 30%, which can exceed millions of dollars.* A number of factors cause Technical Review failure including: lack of resources, limited experience, political pressures, and miscommunication between the client and customer. Extraordinary efforts must be taken to effectively manage a Technical Review to successful completion and keep the program running on-schedule and on-cost.
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| The SM&A Milestone Success solution is designed to: |
| Independently Assess the Technical Review Situation |
+ Provides independent assessment
+ Defines program status accurately
+ Identify gaps and create plans for gap closure
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| Capture the Entrance & Exit Criteria for the Review |
+ Clarifies requirements for Technical Review
+ Defines review entrance and exit criteria
+ Identifies and aligns customer expectations & reviews criteria
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| Develop a Strategy to Achieve Milestone Success |
+ Prioritizes efforts on requirements
+ Aligns IPT objectives to review criteria
+ Ensures IPTs remain focused & on-schedule with adherence to metrics
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| Recommend Actions to Complete Requirements |
+ Defines the action plan to close all gaps
+ Tracks all issues & problems, chartering strike teams to minimize impacts
+ Ensures no last minute surprises at Technical Review
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| Prepare the Presentation & Presenters to Deliver |
+ Ensures compliance to all requirements
+ Develops presentation & provides orals coaching with proven process
+ Facilitates IPTs and customer communications through criteria traceability
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| Augment Staff Support |
+ Provide the client with the bandwidth to manage Technical Reviews
+ Provide the specific Technical Review and systems engineering experience needed to manage and direct the review process
+ Eliminate need to hire full-time personnel to manage Technical Reviews
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Is your program on track to achieve Milestone Success? Click on the link below to download a Sample Program Situation Analysis checklist, which is an abbreviated and modified version of the actual checklists created for the SM&A® Milestone Success Toolkit.
* GAO-06-391 March 2006 |
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