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Published On: September 16, 2020SMA Principal Associate Dan Harrison discusses the differences between leadership and management in the context of the 1986 Space Shuttle Challenger d ... Continue Reading
"Marc W., Debbie D., and Bill H., we are successfully under contract for the DARPA program. Your help in the proposal last year was instrumental for this success! Thank you again! I only regret that I had to wait this long to share this news!"
"Brian S. and Robert D. just completed their work yesterday and did a great job getting us to final! Very long days for Brian, and he was key contributor to our electronic and print ‘book check’ submission success. Thank you for SMA’s support on this bid!"
"For the second half of 2019, Eleni T. has provided planner support for our project team. She quickly came up to speed to support the team and collaborated in multiple ways. Her major accomplishments include using Critical Chain to shorten schedule delays, creating customized Integrated Master Schedules and Master Phasing Schedules for high visibility tasks and for understanding our long-term product vision. Eleni is a team player and always seeks ways to help with EVMS and scheduling best practices. Looking forward to continued success and collaboration."
"Tim C. has proven so valuable that we expect to have him here for the foreseeable future."
On Wednesday, 6 July 2017, an SMA client hosted an event in honor of Steve H.’s 17 years of continuous support to [one of their major programs]. We believe Steve’s 17 years is an SMA record for continuous deployment to a client. The client cited Steve’s ability to “make a positive impact” on all of his assignments on [that program].
“Steve B., thank you for your efforts supporting us here. You have done fantastic work. When we get closer to the Final RFP (or release of a Draft RFP) on the proposal, we will be reaching back out to you to re-engage full-time.”
Mike D. is implementing Earned Value Management at our client. On delivery of his first Program Performance Report, client responses included, "Hey Mike, superb work!", "Mike, great work!", and "Holy cow - this is incredible!"
"I can’t thank you all enough for being so gracious and including Luke A. in your organization at SMA [as a summer intern]. He really appreciated being involved with the team and feels a strong sense of allegiance to the team. I asked if he wanted an internship over the year with [our family company]. He promptly replied, “No Dad, you had your chance. I work at SMA!"
"Great job with your people: Lee E., Adish S., and Dave P. Great guys and we appreciate the guidance."
“Garrett C. is great! I am very happy with the support, guidance, and counsel from him, makes a big difference for us and our proposal. Thank you very much and please let him know we couldn’t be happier he is here!”
"This has turned out to be the longest and hardest fought campaign...yet. I would like to mention the stellar work by Alan M. to lead the proposal writing and his efforts to ensure it was a first class submission."
"Since returning to SMA and going out in the field, I can see all the tools you have put in place since I was last here: TOD, Concur travel & expense, online time cards, American Express, report forms, etc. I just wanted to take a moment to say thanks: it really makes my job so much easier!" - Rol K., returning Capture & Proposal Associate
"Holly H., thank you very much for all the support that you provided for this. We certainly could not have done it without you. On behalf of the entire team please receive our gratitude and appreciation."
“Elisca S. has been doing an outstanding job. I gave her one of our toughest programs, one that was on the CEO’s watchlist, and she has made significant contributions to getting them ‘out of the red.’ I consider her one of the top planners in our product line and trust her with overseeing the training of a new hire. She has been my go-to for providing backup support and has helped a number of programs get on track where they were struggling. She is a really a credit to SMA’s excellence!”
“In the year Liz C. has been here, she has earned the respect of everyone for her diligence, hard work and pleasant personality. Her boss relies on her as much or more than any of our employees because she always gets the job done with little need for supervision. She is always ready to help out and has covered for me more than once in important meetings. In the face of increased work load and attrition, she has been the steady competent hand that keeps things moving in proposal management.”
"First and foremost, Carla W's demeanor makes her a joy to work with. In a very short time Carla forged friendships and professional alliances with team members that allowed her to be much more effective in getting the job done. Her work products with the IMS and multiple other tracking tools allowed us to keep track and stay on top of all the key activities—which is critical for complex jobs like ours which have so many “moving parts.” We already miss her! I heartily endorse Carla for any future engagement involving complex scheduling and planning needs—hands down! Thank you for sending us such a capable and personable resource in Carla. She has been a huge help to this program and a positive influence in our organization."
"Just wanted to let you know how pleased our bid team was with the support we received from Jeff S. on our Task Order responses. The concept of operations designs he provided for both projects were easy to understand yet complex enough to cover the SOW. Jeff was a pleasure to work with and is well liked and respected by the whole team. We would be very happy to engage him in the future whenever the need arises again. We know that SMA is the place to turn for high caliber proposal help."
“We would be dead in the water without Mike’s skillset and stellar performance pushing us in the right direction. In my opinion, Mike D. operated far outside of his requirements to help our team succeed; he was truly a team player. I’ve never seen anything like it! At the end of the day, if I can have one person on my team in the future, it’s Mike. He’s genuine and capable. Thanks to SMA for sending him our way!”
"We conducted our Technical Volume Red Team last Friday and received excellent comments from the reviewers. Lee E. has been a tremendous asset, working with me over the weekend to revise graphics and to re-apply formatting styles to produce a clean baseline document."
“I want to extend my thanks to the SMA graphics folks (Lori C. and Jeannie W.) for their tireless support on the proposal. Typically, proposals are a major impact on my team resulting [in] complete disruption to our normal workflow while forcing my team to work many weekends. In fact, their great work has reduced that significantly. [The proposal] graphics has been seamless with minimal impact. In short, Lori and Jeannie have been rock stars who are doing an incredible job. Thank you!”
"I do want to express my sincere appreciation for Carol M's work with our team. We have no in-house experience in this area and she was incredibly patient with us, returning to first principles and being thorough and deliberate. I really enjoyed the experience and am grateful to both Carol and SMA."
“I got a lessons learned summary from Brian S. this week, showing not only his expertise in graphics and proposal preparation, but in the training and quality of the people SMA has. I will continue to suggest SMA help on major proposals...”
“We truly appreciated the exceptional support that Jeffrey E. provided to our proposal effort. [He] went above and beyond the call of duty every step along the way, mentoring our authors to not only improve the product, but to improve their processes going forward here. Our proposal received high marks during color team reviews, and we could not have achieved those results without Jeffrey’s direct support.”
“Rick T. is close if not on the top of the list of planners that embody the aptitude & drive needed to excel in planning. We have appreciated Rick’s support and look forward to having Rick join us again down the line. Lucas T. has also been a top asset was the trail-blazer in so many respects. When I want to bring in help, they are on the top of my list of those I’d choose to go to battle with. I hope down the line to cross paths with both of these unique and skilled professionals.”
"...I wanted to personally thank this team for your dedication, professionalism and stick-to-it-ness as you persevered in preparing and delivering the proposal. For sure, there is more to go, but your tireless efforts are much appreciated and foundational in carrying the program forward. Thank you for carrying our water. All the best and thanks—looking forward to capturing this program in support of the program!"
"Liz C. exceeded my expectations and greatly enhanced the quality of our proposal. We could not have done it without her! She worked very well with the team and enhanced teamwork among its members. Our proposal was much better than would have been the case without Liz’s support. The final product had a look of professionalism and detail that would not have been possible without her assistance."
"I just wanted to reach out and let you know Simon D. has been a pleasure to work with and we are making good progress."
Robert D. and Brian S. were commended for their work with a new client pursuing a strategic opportunity. They did an outstanding job of leading the proposal effort. The government recently announced that the client won the competition, which will grow the company in a big way. [The client’s] owners praised Robert and Brian’s dedication to getting them a WIN. They stated that they had never met two guys that worked better together and represented SMA better!
"We couldn't have won this award without Danny L. He was a key member of the team, and is always a pleasure to work with."
"Lee M. served as our Proposal Manager. And while Lee is a subcontractor he did not operate that way. He was committed to the successful development of our proposal and...put in countless hours to ensure that our proposal was of high quality and compliant."
"Jeffrey E. is doing an excellent job, without his expertise and guidance we would not be where we are. He has taught us many things but the most important fact he keeps reminding us: 'the only thing that is fixed is the proposal delivery date.'"
“The IMS section of the PMR continues be a shining example of how far we have improved in this area since the start of the contract—this is directly attributable to thought leadership and diligence to the details by Chelley H. and Bryan A. Today during the PMR hot wash [there were] some great 'well-dones' to the team—but I want you to know that this is all their doing.”
"Lee M. just finished the first major task order proposal and it was darned lucky that he was transferred from capture to proposals last month. The customer is in a hurry to obligate money and they gave the contractors 10 days (extended to 11) to respond with 150 pages and pricing for $50 million. Wow! Lee billed almost 200 hours during the past 11 days and had a couple of sleepless all-nighters. Had we had a lesser PM doing it, the impossibility of the task might have overwhelmed him or her. While I did hear from him a couple times over the past 11 days, he did not complain. He just dug in and did the job."
"Roger R. hit the ground running and is doing a great job. I would hire him again."
"I was recently copied on [the one year] anniversary of her [client] assignments. I had the good fortune of working with Eleni T. during her [program A] assignment and supporting my IPT CAM duties on the [program A] replan. I wanted to resonate on the professionalism, knowledge, and proficiency of her program planning and support, petitioning the recognition she deserves. I was sad to see her transition from [program A] to [program B]. Her program planning support was greatly appreciated."
"Janet L. and Louise P. have been great assets to our team! Should the need arise for a Cost Analyst or Scheduler for my team I will definitely reach out to you because of the great support SMA has provided."
"...I wanted to express my appreciation for the work SMA provided. In particular, Jim G. was a stand out. He was the first to volunteer for assignments. He would finish the work quickly with high quality and then seek out new assignments to keep progress moving forward. Jim was a pleasure to work side-by-side with in developing our response. I appreciated his sense of humor and dedication to the effort. Thank you for making him available to work on our section.”
“Paul S. fully understood everything about this effort, referred the right stuff to others, and answered the appropriate things yourself. You’d be surprised how few people actually do that well. It adds confidence to management that this team, and therefore this bid, is under control and in good hands.”
"Just a short note to thank you for bringing Lee E. to us. He is a seasoned professional, anticipating my needs and delivering what I need, when I need it. His experience with USG proposal requests makes us working together easy. Lee’s attitude of being a team player is the grease to keep things running smooth. Since I’m in proposal mode, graphically: Lee’s professional skills + direct/relevant experience + ‘here to help’ attitude → smooth, efficient proposal development!"
"I think this virtual experience worked well for us. Rod O. was very well capable of handling virtual meetings as well as SharePoint for configuration management. Overhead support from Peter S. and Jeni P. made it even smoother. Thanks to entire SMA team."
"I have nothing but the highest praise for all you did to get us to where we are, Ralphine I. Please put me down as a fan and a reference any time you need it!"
"[The customer] put a very nebulous task in front of us, and Shane T. took it by the horns and through a lot of [Excel] acumen, patience, and many meetings really delivered for [the customer]. It continues to be a pleasure working with Shane on the team, and I wanted to pass this glowing review of his performance along to you.”
"...I wanted to express my appreciation for the work SMA provided. In particular, John N. provided strong leadership and worked collaboratively to address and resolve issues. John made himself available day and night seven days a week. His dedication was remarkable and the work he produced was of high quality. I really enjoyed working with John and hope to have the opportunity again in the future. Thank you for making him available to work on our section."
"As COVID-19 home working procedures were enacted, the [...] proposal team took on the challenge of running a complex, multi-business unit bid entirely remotely. All worked under tight deadlines, the [...] proposal team delivered a high quality proposal on time and within budget to the customer." (SMA Associate Jolyne T. provided production & graphics support to this effort.)
"In July we received a formal CPAR from our USAF customer and the program received the highest grade of any program supporting USAF contract efforts in the company! In 5 out of the 7 categories we received the highest rating of Exceptional! I made sure the entire team and their mangers were aware of this achievement and I wanted to let you know that Elisca S.'s role and support as PCA for this contract effort was a key part of our team‘s success as documented in this CPAR!"
“I’d like to pile the compliments on. This was a complicated deal that could have significant long-term benefit. ...Rod O., you continue to impress me with your ability to lead us all to an exemplary product. The dedication and can-do attitude of all of you who invested so much time on this made it not only a success but even enjoyable (most days). Thanks to all of you for an awesome job!
“Greg S. is working out very well. So far, he has shown that he has exactly the background and skills that we need. He is also a delight to work with.”
“Melissa W. is a valued member of my team. She is professional, determined, proactive and creative with her project management assignments. I am able to rely on her projects being well-managed and know that I will only be engaged when needed. Melissa handles her team well, her project management duties well and is an excellent communicator. She escalates effectively, and when she has a communications difficulty, she contacts me for guidance and support. I’m glad to have her on my team.”
“I just wanted to share that [we] think [Lisa N.] is awesome. We were talking about how relaxed we feel, and how collaborative we’re all becoming. We aren’t afraid to ask questions anymore or share ideas. [She] makes us feel valued and that our group is really becoming whole. [She's] doing a great job as our lead and are just an awesome person all the way around. Thanks for all you do.”
"I wanted to sing Elisca S.'s praises to you. She is an amazing asset to our team; she clearly knows her stuff when it comes to planning, she drives the team to get their tasks done and she holds the team accountable. She’s fantastic at pulling together who she needs to get the right answers and leads all of us through monthly EV, rolling wave, etc. I’m very grateful we have her for all her hard work, week night and weekend efforts to support the team. She’s very deserving!"
“I just want once again to reiterate how much I like working with Lucas T. He is professional, fast, straight to the point, and understands the program. He also provides the team with different view options to look at the data. It is benefiting both the team and leadership. I appreciate his help and support.”
“Tim C. did a fantastic job of taking the previous schedule, and completely redoing it such that it finally made sense and was in sync with the schedule from my subcontractor. Tim attacked the effort with enthusiasm and software tool knowledge unlike any I had received from the combined efforts of all previous planners that had attempted to create a working schedule for me. Tim worked very well with our subcontractor's planner to get the needed data and his resulting schedule was accurate and timely.”
"I wanted to say thank you to Dick E. on so many levels! (1) for an awesome job on the templates and user guide – HUGE success!!! (2) for putting up with my crazy thoughts – no easy task. (3) for getting up oh-dark-early to share with our team – sorry! And most importantly for making me look good to my boss – he called me after and was tickled pink with everything!"
"Just wanted to take a moment and thank Shane T. for all his efforts on our project. It’s been great to have him back! It can be challenging work, with no shortage of twists and turns. And Shane handles it very well both with the client and with the team. Also, on the project economics side, he has really done a pristine job to get the forecast and tracking all in order—better than many other projects I see across our business. Glad to have him as a part of our team delivering for us."
"Congratulations! We won one of the contracts for program. Thank you for your support in getting this pursuit into the ‘win’ column. Lee E. – your track record remains intact!"
"Elisca S. joined the team in April/May 2020 and has done an outstanding job. We just received our CPAR rating from US Air Force for the program and Scheduling has improved from Satisfactory to Very Good rating. I appreciate her help and dedication to the team and would like to share this good news with you. She always goes above and beyond and is very responsive. I enjoy working with her and hope to continue working with her in my next program."
"Dan M. has been a great help for us here at MPS-PHL over the many months he has worked here. Dan has diligently and skillfully supported multiple program teams with accurate and up-to-date schedule performance assessments. Without his support, we would not have been able to satisfy critical program reporting requirements. Dan’s support and willingness to help is well recognized by myself and the entire program management team here."